Welcome to FYCIS! We provide a digital platform that supports customer onboarding and financial service applications. This service is offered by Jupeak Solutions Pvt. Ltd. (subject to confirmation of the FYCIS operating entity). This page explains how we collect, use, and protect personal information when you use our services.

Information Collection and Use

We collect information needed to provide and improve our services. This may include your name, contact details, identity documents, employment and income details, financial application information, and other information you choose to provide.

Financial Information and Applications

The information you submit may be used to manage enquiries and facilitate financial applications. Where necessary and legally permitted, relevant information may be shared with authorized banks, NBFCs, or service providers involved in processing your application. Submitting an application does not guarantee loan approval.

Data Sharing and Storage

We use personal information for relevant service purposes and retain it only as needed for service delivery and applicable legal requirements. Information may be shared with authorized service providers or authorities where required or permitted by law.

Log Data

In the event of errors or technical issues, we may collect information such as your IP address, device type, operating system, and application logs, where applicable, to help maintain and improve our services.

Security

We take reasonable steps to protect your personal information using appropriate security measures. However, no electronic storage or transmission method can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent where applicable. Some information may need to be retained to meet legal or regulatory requirements.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page with the revised update date.

Grievance Officer

For questions, requests, or complaints regarding your personal information, you may contact:

Grievance Officer: The Grievance Officer

Company: Jupeak Solutions Pvt. Ltd.

Email: sales@jupeak.com (Subject: Grievance – FYCIS)

Phone: +91-7080814044 / 8009364444

Address: Flat No. A8, A9, 2nd Floor, Siddhi Vinayaka Complex, D 64/29, BR-1, Bank Colony, Sigra, Varanasi, Uttar Pradesh – 221010, India.

We will handle privacy-related requests and complaints in accordance with applicable legal requirements.

Contact Us

For general questions or support regarding FYCIS:

Email: support@jupeak.com

Phone: +91- 7080814044

Thank you for trusting FYCIS for your financial service needs.